About

The Department of Legal Metrology & Consumer Protection was set up in Nagaland during the latter part of the year 1968 under the Nagaland Weights & Measures Act, 1968 with the nomenclature “Weights & Measures” Department. The erstwhile “Weights & Measures” Department was renamed as Legal Metrology & Consumer Protection Department vide Notification No.AR/CAN-5/90 dated 21-06-95, and has been functioning as a full-fledged department with the Commissioner & Secretary to the Govt. of Nagaland, Legal Metrology & Consumer Protection Department as the Administrative Head and Additional Controller & HoD had been declared as the Head of Department vide Notification No. LM/CP-1/4/2000 dated 06-08-2013.

Our Mission

Our Mission revolves around empowering consumers and fostering a transparent and equitable marketplace. By enforcing precise Legal Metrology Standards, we guarantee accuracy in transaction Simultaneously, we champion consumer empowerment through awareness and provide efficient grievance Redressal

Our goal is to create an environment where businesses operate with integrity, consumers are informed, and both thrive in mutually beneficial ecosystem contributing to the overall prosperity of our community.

Key Objectives

Ensuring Accuracy in Measurements:

We meticulously regulate weights and measures to guarantee accuracy in commercial transaction, promoting fair trade practices across Nagaland

Empowering Consumers through Education:

Our department is committed to raising awareness about consumer right, empowering individuals to make informed choice and assert their rights in the market place

Upholding Stringent standards

Enforcing stringent legal metrology standards to prevent malpractices and create a level playing field for businesses

Promoting Transparent Business Practices:

Striving to facilitate and promote transparent business practices, creating an environment where businesses operate with integrity.

Swift Resolution of consumer Grievances:

Committed to ensuring consumer satisfaction by establishing efficient mechanism for the swift resolution of grievances, enforcing consumer trust

Functions - Our Services

Verification and stamping of weight and measures

Conduct thorough verification and stamping of weights and measures ensuring accuracy and upholding legal metrology standards

Issue of registration of manufacturing/packers. Issue and renewal of license of dealers, repairers and manufacturers etc.

Consumer Rights Advocacy

Acts as a strong advocate for consumers and businesses about fair practices, ethical conduct and the importance of legal compliance.

Investigating and addressing consumer grievances

Efficiently investigate and address consumer grievances, offering a dedicated platform for consumers to voice concerns and ensuring swift Redressal.

Implementing and enforcing legal metrology rules and regulations

Implement and enforce legal metrology rules and regulations, ensuring businesses’ compliance through market surveillance, compliance- building initiatives.

Consumer Education and Awareness programs

Educate consumers and businesses about fair practices ethical conduct and legal compliance through comprehensive awareness programs