About the Department

The Department of Legal Metrology & Consumer Protection was established in Nagaland in late 1968 under the Nagaland Weights & Measures Act, 1968, with the original name “Weights & Measures Department.”

The name was later changed to Legal Metrology & Consumer Protection Department vide Notification No. AR/CAN-5/90 dated 21-06-1995.

The department functions as a full-fledged department under the Commissioner & Secretary to the Government of Nagaland. The Additional Controller & Head of Department was notified through No. LM/CP-1/4/2000 dated 06-08-2013.

Vision

To build a fair, transparent, and accountable marketplace in Nagaland that safeguards consumer interests and upholds accurate measurement standards in trade and commerce.

Mission

• Enforce Legal Metrology laws to ensure uniform standards of weights and measures.
• Protect consumer rights through awareness, education, and effective redressal mechanisms.
• Promote fair trade practices by verifying measuring instruments and packaged goods.
• Foster collaboration with national and state-level agencies to enhance consumer welfare.

Key Objectives

• Ensure accuracy in commercial transactions by regulating weights and measures.
• Empower consumers through awareness and educational initiatives.
• Enforce strict standards to prevent malpractices and maintain a level playing field for businesses.
• Promote transparent business practices based on integrity and accountability.
• Provide swift and effective redressal to consumer grievances.

Functions / Services of the Department

• Verification and stamping of weights and measures.
• Issue and renewal of licenses for manufacturers, dealers, and repairers.
• Registration of manufacturers, packers, and importers.
• Consumer rights advocacy through awareness programs and outreach initiatives.
• Investigation and redressal of consumer complaints and grievances.
• Implementation and enforcement of Legal Metrology Acts and Rules.
• Inspection, market surveillance, and compliance checks on packaged commodities.